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Yet More Tales of Woe from the Npower Billing Department

Over the years, millions of Npower customers have logged complaints regarding billing errors. Several individuals raised their concern over the company’s billing management, citing overpayment or underpayment incidents that are causing inconsistencies in their finances.

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What is PR19 and Why It Matters

Water and sewage systems are vital services for both residential and commercial customers. Industry regulator Ofwat recognises the society’s role in shaping the priorities of the water sector, precisely that of the providers delivering such services.
Private water companies set their priorities based on price regulation schemes involving

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Tesla Given Permission to Become a UK Energy Supplier

Tesla, the industry-leading American electric carmaker, has officially received approval as an electricity generator in the United Kingdom.
There is no clear explanation from the company regarding the purpose

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Details on the Hinkley Point C Tower Collapse

The under-construction Hinkley Point C near Bridgwater suffered structural damage when its 35-metre tower partially collapsed, creating a massive dust cloud as seen on online- published dramatic photos last 10th June, Wednesday.

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Looking Back: Npower’s Ex-Boss in Row Over High Bills & Draughty Dwellings

Npower’s Ex-Chief Executive Paul Massara became the subject of grave criticism after accusing draughty housing as the major cause of skyrocketing energy bills in Britain.
Experts later proved through heat imaging that the two homes he owns are poorly insulated.

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Itech Logic Ltd Fined £250,000 Over Improper Complaint Handling

Industry watchdog Phone-paid Services Authority or PSA has fined Itech Logic Ltd after it was found to have committed three breaches to the Code of Practice, including the failure to handle customer complaints properly.
The regulator has received numerous complaints regarding the company,

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