There’s no shortage of customer sentiments when it comes to E.ON’s frustrating billing processes. Victims take to social media and consumer group sites to air their grievances towards the company, recalling their unfortunate billing nightmares.
UK water company Thames Water have finally put a halt to the illegal practice of individuals and companies stealing water from roadside hydrants.
In the last three years, the company has collected no less than £450,000 in fines and uncovered over 200 offences, with the perpetrators prosecuted in court or ordered to pay retrospective charges.
Virgin Media customers were left without a broadband connection for hours on 29 July, causing significant inconvenience specifically for those who are working from home. This incident is the third outage within two weeks, following the brief 6 July outage and another on 25 June that lasted for up to six hours across different areas in the UK.
Npower’s customer services have not been stellar in recent years, and people have faced many issues while under the Big Six energy supplier’s service.
Skyrocketing energy bills are a common complaint that Npower customers have experienced with the firm. Some people have even fallen into debt for thousands of pounds due to billing errors and other mix-ups.
UK Prime Minister Boris Johnson recently announced a £350 million funding that supports new plans on tackling climate change by cutting down carbon emissions of construction, transport, space, and heavy industries.
This multi-million investment package is also designed to spur economic recovery following the devastating effects of the coronavirus pandemic.
With people and businesses becoming more dependent on video conferencing for day-to-day communications, scammers have also taken this time to spread fraudulent tricks online.
The Phone-paid Services Authority or PSA warned the public that there had been a rise in phishing scams claiming to be sent from video calling platform Zoom.