News

One of the UK’s Big Six energy suppliers, E.ON, has been the subject of criticism and frustration on Twitter. With the platform being open, people tweeting about their bad experience for everyone to see has encouraged more E.ON customers to follow and air out their grievances.

The End Fuel Poverty Coalition warns of a ‘perfect storm’ brewing within the sector as a result of increased winter fuel bills, drafty homes, and the COVID-19 crisis continuing in the winter season.
Energy regulator Ofgem previously expressed its intention of making a standardised approach by which companies offer help to the most vulnerable and struggling consumers amid the crisis.

In a statement made by the Public Accountants Committee or PAC, several parts of England are bound to run out of water within twenty years if the entire sector implements no urgent action.
The report concerning the state of water supplies supports the call on the UK government to build a league table that will put pressure on the water companies to deal with leaks urgently.

Millions of broadband users are in line to benefit from £270-million savings per year following a price review by industry regulator Ofcom. The watchdog and broadband companies recently reached an agreement on commitments and pricing changes that will provide better deals for customers who are out-of-contract or have contracts expiring soon.

Vulnerable customers can take advantage of the Priority Services Register, a free service that utility network operators and suppliers provide to eligible individuals and households. It is an opportunity for consumers to weather circumstances that could potentially impact their access to essential utility services.

The smart meter roll-out is touted as the solution to skyrocketing energy bills for consumers. While some users are praising the usefulness of these devices in managing energy consumption, plenty of consumers think otherwise.