Customer Service Bill

See below some reviews of what our customers think of our service

Dean Jones of Watts Utilities

Dean Jones of Watts Utilities was very helpful when I renewed the gas and electricity contracts, for our local Church, with npower earlier this year. He acted in a friendly and professional manner which meant both contracts were renewed quickly and efficiently.

Nigel Tyler

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Jacob Seraj

Jacob Seraj was a fantastic help with sorting out new contracts for out company. He fully understood the circumstances of the buildings we were dealing with.

Deborah Thorley

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I recently used Watt Utilities to renew…

I recently used Watt Utilities to renew my energy contract. Very helpful, honest and transparent. Would definitely use them again. Thanks for the great service!


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Great job Mo!!

We've been meaning to come on to say how helpful and charming Mo Jameel was helping our father arrange his energy renewals at Christmas - it was all he could talk about over the holidays about how much money he had saved from switching! It's the first time any of us has used a broker and it's reassuring that nobody took advantage of his old age but rather helped him move his business to a cheaper supplier. We hope you won the Christmas prize!! Great job Mo!!


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We were contacted as a cold lead for an…

We were contacted as a cold lead for an energy renewal.
Out of all the calls we receive (which as a business, is a considerable number) about renewing our energy contract, Jonathan Fincham was a considerable help as well as one of his team, Jake (forgive me I am unsure of his surname), in identifying our services used, finding us the best deal and most importantly, helping the transfer go smoothly and easily without a great deal of effort from our end! The level of service provided was one only business owners can dream of. Thank you for this assistance guys and I highly recommend Watt's Utilities to assist with any other commercial utility services!
Regards, Anthony Bridges

Anthony Bridges (Keywest Estate Agents)

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This is the second time I have used…

This is the second time I have used Watt Utilities and Mo Jameel was extremely helpful and did all the work for us finding the best prices and doing all the relevant paper work. It certainly is worth changing supplier when you have help like this.

Thanks again Mo.


Gill Boulton

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Renewing our electricity contract

We renewed our electricity contract for the second time and Jacob Seraj made it very easy. He presented us with the best options and talked us through them. Would certainly recommend them to business associates.

Jane Huthwaite

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Thoroughly Professional Service in Every Respect

Having had nightmares with power suppliers' very poor customer service departments previously, it was a huge relief to find and work with with a highly professional and diligent broker. It has been an absolute pleasure to deal with Chloe; she has been attentive and diligent throughout, has sourced very competitive prices (better than the suppliers direct), and has sorted a minor glitch with supplier admin in record time. I could not be happier with the service received.


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Very Good Service

Very good service in assisting us to find the best tariff for our church electricity supply; including dealing with what appeared to be gross incompetence on the part of one potential new supplier. Chloe communicated very well and was most reassuring. Her colleague Michael was also helpful at the start of the process before she took over. Well done Watt Utilities.

Simon Littlejohn

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Mo Jameel

Mo Jameel

I own a small coffee shop in Sheffield and my utility contract was up for renewal, as such i was subjected to the annoying cold callers claiming to be from my own service providers, exclaiming how shocked they were at me being overcharged for my electricity blah blah blah. I received a call from Mo at Watt Uitilities and by this point I was very annoyed with all the calls and mistrusting of anyone. Mo was very patient with me throughout all our coversations, he wasnt pushy at all and no matter how grumpy i could be with him he reamained professional and patient with me at all times. Mo strove to find me the best price plan and I have to reiterate that throughout all our conversations he remained professional, polite was not pushy and most importantly helped reduce my energy bills. He really is a credit to his company. I would have no qualms in recommending Mo's services to anyone. Thanks again for your assistance.

Nikki Needham

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Jacob Seraj has been helpful as always…

Jacob Seraj has been helpful as always in reviewing our contract for electricity. He is always on hand to help and answer any questions and I find him to be extremely efficient and knowledgeable. Well done Jacob, keep up the good work.

Emma Harris

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Well done Jacob

This is the second time we have used Jacob Seraj at Watt Co and he is the reason why we returned. His service and advise is clear and concise and switching was made very easy and simple, well done Jacob we will be back for the third time.

Steve Anderson

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Jacob Seraj gave us at Youldon Waters…

Jacob Seraj gave us at Youldon Waters excellent service, as always.

He was always prompt responding to calls and reliable contacting us.

Michael Brook

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Fantastic service

Fantastic service. I represent a local sports association and we use Watt Utilities to purchase our dual fuel gas and electricity. Watt Utilities are nothing short of fantastic; our adviser, Melissa has all the time for our particular needs and is a pleasure to deal with. She has always managed to secure us great energy deals and I look forward to dealing with her and Watt Utilities in the future.


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Jacob Seraj was extremely helpful and…

Jacob Seraj @ Watt Utilities Ltd was extremely helpful and professional. Always responding very quickly.
on behalf of Advantage Cover Fabrcations Ltd - Jane Milton

Jane Milton

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Electricity contract up for renewal

Electricity contract up for renewal. Contacted Watt Utilities and dealt with Jacob Seraj who compared providers and recommended switch with significant savings.
Found the service to be both effective and efficient, Jacob explaining the process clearly. And both pleasant and professional to deal with.


Mike Orr

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Second time around I find myself reviewing Watt Utilities who once more have come up with the best deal on the market for Business Electricity. I had looked around before I went back to this company and don't know why I wasted my time! Got back in touch with Jacob Serij who again came up trumps - no one else on the market could come anywhere near the price Jacob fixed for our company. So glad you are still with Watt Utilities Jacob as next year I wont bother surfing but come straight to you for easy professional and unbiased quotations! Well done

Lynda Davies

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I highly recommend Jacob Seraj at Watt…

I highly recommend Jacob Seraj at Watt Utilities; he always deals with issues promptly and without fuss. He talks in a plain English, no rubbish, and doesn’t suffer from speech diarrhoea and confuse issues.

Alan Fenemore

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Excellent service and saved money

My advisor was Jacob Seraj and be was very helpful, going above and beyond to help. I would definitely use him again. We have also nearly halved our costs which for a charity is great news. I will be back in three years when our deal ends without a doubt

Fiona Pegler

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I would highly recommend this company…

I would highly recommend this company for assisting you with your business energy needs, very helpful - especially Jenna who has been fantastic with us in securing us the best and most competitive energy deals!! Thank you for making this process so easy!!


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