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CUSTOMER REVIEWS

Customer Service Bill

See below some reviews of what our customers think of our service

Better pricing, efficiently dealt with!

Our contact, Jacob Seraj, was helpful, informative and acted quickly to get us a better rate than we had. Would certainly recommend him!

Jonathan Day

Trust Pilot 5 Star Rating

Just wanted to thank Jacob Seraj for…

Just wanted to thank Jacob Seraj for all his excellent help sorting out our complex utilities issues and saving us money! He helped me complete every stage of the conversion - very grateful!

Best Regards
Bill Bailey

Bursar
Cambridge Union Society
9A Bridge Street
Cambridge
CB2 1UB

william bailey

Trust Pilot 5 Star Rating

A quick and smooth way to switch energy…

A quick and smooth way to switch energy suppliers.

Dave C

Trust Pilot 4 Star Rating

Jenna was so helpful

Jenna was so helpful. We are such a busy office so Jenna taking the load was a delight. Thank you

Mr Mark Savidge

Trust Pilot 5 Star Rating

Jacob was very knowledgeable

Jacob was very knowledgeable, conscientious, professional and a pleasure to deal with. The whole experience was a very straight forward and thoroughly enjoyable.

David Hursey

Trust Pilot 5 Star Rating

My experience with Watt was excellent!

My experience with Watt was excellent!. My contact, Jacob Seraj was fantastic from start to finish. He got me a far better deal than my existing supplier was offering. Highly recommend! And thanks for all the help Jacob!

Sally Cole

Trust Pilot 5 Star Rating

Good communication

Good communication

Alex

Trust Pilot 5 Star Rating

Jacob Seraj

I had a stress free conversation with Jacob Seraj who seemed genuinely keen to get me the best deal possible.
Came away with prices that undercut my current suppliers offer without having to change supplier.
He talked me through everything, and I was very happy with the whole process, thank you Jacob !!

Alan

Trust Pilot 5 Star Rating

I am very grateful to your advisor Mr Jacob Seraj

I am very grateful to your advisor Mr. Jacob Seraj who has helped us renew our gas and electricity contracts with the ease and comfort that everyone would want. Many many thanks again.K.Lal

K.Lal

Trust Pilot 5 Star Rating

Nathan Bowker - feedback

This was the first time that I had dealt directly with Watt Utilities and found Nathan Bowker to be very helpful and friendly, taking time to explain in detail the service being provided and answering any questions I had. He certainly made it his job to make sure I was happy and had everything I needed to make an informed choice and was conscientious in making sure he kept me informed of progress, helped ensure I got the most appropriate and cost effective contract for my business and was also keen to get back to me as soon as possible.
I found the whole experience a fairly easy and straightforward process and believe Nathan played an instrumental part in this being the case.

Grant Hunter

Trust Pilot 5 Star Rating

Nathan was extremely helpful and …

Nathan was extremely helpful and informative.

I wouldn’t hesitate to return for future services.

Robert Moffat

Trust Pilot 5 Star Rating

Would like to thank Jon Fincham for …

Would like to thank Jon Fincham for all his help in getting me the best deal on my electricity! Friendly but not too pushy and came back to me with the information I had asked for. Lorraine Hobson

Lorraine

Trust Pilot 5 Star Rating

Was contacted by Billy who unlike …

Was contacted by Billy who unlike others was not pushy and persistent. He was very helpful and even gave me better prices than those previously given by other Companies.

Very easy process would recommend him & Watt Utility.

Mr. T. Chapman

Trust Pilot 5 Star Rating

Very swift response

Very swift response and I am very happy with the new prices that Jacob Seraj negotiated for me

Gwendoline

Trust Pilot 5 Star Rating

Great Company - Superb Service

Jacob was extremely polite and very helpful in moving our electricity supplier. Despite all odds he was able to reduce our current contract by just over 33%.

Michael Gledhill

Trust Pilot 5 Star Rating

Jacob Seraj

What a wonderful experience I received from Watt Utilities this week regarding my churches electricity and gas supplies. Jacob Seraj was the customer service advisor who was very knowledgeable and friendly. I must admit he made me feel that I was his only customer (which I know cannot be) because he was very patient and kind. He talked me though the options which I could choose from and then prepared all the paperwork for me. When I received the paperwork he talked me through everything to ensure that all was correct. I now have a good price for both the gas and electric for my church will benefit us greatly.
Thank you Jacob for all your help and friendliness.

Irene Garbett

Trust Pilot 5 Star Rating

Luke of Watt Utilities gave our company …

Luke of Watt Utilities gave our company a quote at first which was reasonable and I also did some research myself and found something at a cheaper consumption rate and contacted Luke who then found our company an excellent deal much better than I had found. We would use their services again if needed.

KALOMART

Trust Pilot 5 Star Rating

Used watt utilities for the first time.

Used watt utilities for the first time.
Billy jones helped me find the best provider for my business electricity. Billy showed me all the options available and did all the paperwork.process was simple and quick.
Thanks for the help billy.

AUTO PARTS

Trust Pilot 5 Star Rating

Amazing service

Used watt utilities for the first time and the service I received was amazing. Billy jones helped me find the best provider for my business electricity. The process was simple and quick. Billy showed me all the options available and did all the paperwork. Using watt was easy and the communication was great. I will definitely be using them again. Thanks for the help billy.

Islam Ali

Trust Pilot 5 Star Rating

Excellent Service

First time ever we used them, and will definitely use them again if the need ever comes up. We had the pleasure of Stephen Weatherill handling our company's energy bills change over. And it was done very smoothly indeed. We did not do much at all from our side, He handled all the transfers, communications, paperwork etc with our energy company. Would definitely recommend this company to anyone who wants hassle free dealings with energy companies.

Rob El-Hani

Trust Pilot 5 Star Rating