There are many bizarre issues that customers face regarding their energy supply, but high up on the list is paying debts that the customers do not owe.
Several customers have relayed their bad experiences with getting hounded by suppliers for numerous bills they allegedly owed,
In the UK, heating accounts for over one-third of greenhouse gas emissions, which also makes heating the largest single source of the country’s carbon emissions. Experts and academics warn that the decarbonisation targets might not be met if no steps are taken to improve the heating supply and ban new gas boilers.
There’s no shortage of customer sentiments when it comes to E.ON’s frustrating billing processes. Victims take to social media and consumer group sites to air their grievances towards the company, recalling their unfortunate billing nightmares.
Npower’s customer services have not been stellar in recent years, and people have faced many issues while under the Big Six energy supplier’s service.
Skyrocketing energy bills are a common complaint that Npower customers have experienced with the firm. Some people have even fallen into debt for thousands of pounds due to billing errors and other mix-ups.
UK Prime Minister Boris Johnson recently announced a £350 million funding that supports new plans on tackling climate change by cutting down carbon emissions of construction, transport, space, and heavy industries.
This multi-million investment package is also designed to spur economic recovery following the devastating effects of the coronavirus pandemic.
One of the UK’s Big Six energy suppliers, E.ON, has been the subject of criticism and frustration on Twitter. With the platform being open, people tweeting about their bad experience for everyone to see has encouraged more E.ON customers to follow and air out their grievances.