Unexpected phone charges are not only frustrating but also a cause of concern, especially as people face heightened uncertainty and stress due to the coronavirus crisis. The Phone-paid Services Authority (PSA) reported an increase in the number of complaints regarding unauthorised charges on their phone bills across the United Kingdom.
Liberty Global and Telefonica have reached an agreement for merging their UK businesses. Liberty Global-owned Virgin Media UK provides broadband services while Telefonica owns the mobile carrier O2.
Industry watchdog Ofcom has recently released an advisory warning people about the increasing instances of texts and calls relating to Covid-19 or coronavirus. It has asked people to be aware of such calls and avoid divulging any personal information.
As part of a series of measures between the government and UK’s telecom companies, the major internet providers would be removing all data caps for consumers. This removal of data caps applies to only fixed-line services during the coronavirus pandemic. No FUPs or similar caveats would apply in such cases.
One of the UK’s Big Six supplier SSE is taking on a major role in crafting the design plan for the UK’s most extensive smart city-wide energy system.