Npower and E.ON, two of the UK’s Big Six suppliers, have cut their ties with the primary trade association of the country’s energy industry. Their reason for this decision is Energy UK’s bourgeoning membership fees that they deem are ‘too steep’ to pay.
In response, Energy UK recognised the increasingly challenging market environment
Energy bills are one of the most significant expenses in every UK household and business premises. This indispensable utility can be costly in the long run, which is why consumers are always on the lookout for a reasonable deal in the market.
In 2018, Big Six energy suppliers Npower and SSE were given the go-ahead by the Competition and Markets Authority (CMA) to merge their retail operations, supposedly docking the group to a Big Five. However, the proposal has failed to see signatures on paper
Customer information is protected by consumer rights and privacy policies that keep identities safe from threats and misuse of such data. When a breach happens, the first concern is identifying whether it causes lasting damage. Followed by rectifying the problem as soon as possible, but did Npower actually do any of this?
Npower, recently acquired by E.ON, is one of the UK’s largest suppliers of gas and electricity. It has gained a customer base making it a Big Six energy provider along with British Gas, E.ON, Scottish Power, SSE, and EDF.
The UK Energy sector is continuously changing—right from the development of new plants to net-zero targets and penalties sanctioned by the industry watchdog Ofgem.
However, one thing that remains steady is the complaints related to poor customer