Ovo Energy fined £8.9m for Billing and Communication Issues
Ovo Energy was sanctioned by the UK energy regulator Ofgem to settle an £8.9 million fine into the voluntary redress fund due to the issuance of inaccurate and incomplete billing information to customers, and for overcharging domestic customers because of IT issues.
All You Need to Know About Grid Beyond
Sustainable innovation in the UK energy industry has spurred the birth of new technologies to achieve a deeper understanding of energy markets and create more value and efficiency on related products and services.
Collective Energy Switching – What You Need to Know
UK consumers are regularly burdened with high electricity and gas bills. To improve profits, energy companies levy fees on energy bills and tariffs, adding to the frustration of consumers.
Ofgem Investigating Troublesome Subsea Cable and its Operators
An Ofgem investigation is underway to review the recent performance failure of a subsea cable delivered by two organisations and constructed by an Italian cable fabricator, citing a possible breach of licence conditions.
A Guide to Dual Fuel Tariffs and Finding the Best One for You
Energy consumers in the UK are always scouting for affordable deals in the market that will give the most value for money and reliably provide the power they need whenever they need them. Dual fuel packages are some of the popular deals that many customers avail for convenience and ease of use.
The State of the Big Six: British Gas
British Gas is the largest electricity and gas supplier, dominating the list with its impressive market share and customer base. Its predecessor, the Gas Light and Coke Company, is one of the oldest utility companies in the world. The company spans over two centuries of existence and remains an industry leader in UK energy.