There are many bizarre issues that customers face regarding their energy supply, but high up on the list is paying debts that the customers do not owe.
Several customers have relayed their bad experiences with getting hounded by suppliers for numerous bills they allegedly owed,
There’s no shortage of customer sentiments when it comes to E.ON’s frustrating billing processes. Victims take to social media and consumer group sites to air their grievances towards the company, recalling their unfortunate billing nightmares.
UK water company Thames Water have finally put a halt to the illegal practice of individuals and companies stealing water from roadside hydrants.
In the last three years, the company has collected no less than £450,000 in fines and uncovered over 200 offences, with the perpetrators prosecuted in court or ordered to pay retrospective charges.
Virgin Media customers were left without a broadband connection for hours on 29 July, causing significant inconvenience specifically for those who are working from home. This incident is the third outage within two weeks, following the brief 6 July outage and another on 25 June that lasted for up to six hours across different areas in the UK.
Npower’s customer services have not been stellar in recent years, and people have faced many issues while under the Big Six energy supplier’s service.
Skyrocketing energy bills are a common complaint that Npower customers have experienced with the firm. Some people have even fallen into debt for thousands of pounds due to billing errors and other mix-ups.
One of the UK’s Big Six energy suppliers, E.ON, has been the subject of criticism and frustration on Twitter. With the platform being open, people tweeting about their bad experience for everyone to see has encouraged more E.ON customers to follow and air out their grievances.