After a series of outstanding undisputed charges, Ofwat has recently revoked Tor Water Limited’s WSSL or the water supply and sewerage license. This announcement follows South West Water’s notice to Ofwat informing them that it had also terminated its wholesale contract with Tor Water because of several outstanding payments that were undisputed.
In what are already challenging times, water firms are now facing a new challenge- an increase in sewage blockages during the lockdown. Panic buying led to unavailability of toilet paper in many areas, due to which people have been using kitchen rolls, wipes and even newspapers. Flushing these down the toilet has been clogging up pipes and leading to increased blockages.
Demonstrating that they acted in the best interest of their customers could earn companies some leeway from the utility’s regulator Ofwat. This could be welcome news for companies that are already stressed due to the coronavirus pandemic that has not yet shown any signs of slowing down.
The Covid-19 pandemic and its impact are being felt all over the globe. UK’s economy has been severely impacted by it. The Government has been making numerous forms of financial support available to all types of businesses. Ofwat, UK’s water regulator, sought input for mitigating the impact that coronavirus is having on businesses. It has also proposed several measures that would help to limit the disruption of business customers.
Business utility arrangements can often seem complicated, even more so for larger businesses that have more than one site. Multiple sites means multiple meters, which can often result in an array of different contracts, supplier and contract end dates.
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