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In profile with Jenna Wheeler

Name: Jenna Wheeler

Occupation: Web Enquiries Advisor

 

Describe your daily job:

Speaking to customers who contact us to see if I can help get them a better renewal rate for gas, electric and water, whether it is switching the customer to a new supplier or keeping them with the current supplier. I also terminate customers contract and liaise with suppliers directly.

 

How long have you been at Watt Utilities?

Three years a couple of weeks ago!

 

How have you seen the energy market change since you joined Watt?

I definitely has seen an increase year on year in regards to business energy contracts, depending on their meter and area. The advice I would always give a customer is make sure you do not fall into ‘out of contract’ rates, and get in touch with us as soon as possible as we will always find you a competitive, cost effective rate for your business!

 

If you weren’t working at Watt, what do you think you would be doing?

I literally have no idea, I was planning on becoming a sports coach but that didn’t go to plan after I left university as I lost my voice for a year 🙁

 

What do you like to do outside of work?

Watching lots of different sports, mainly football, going to the games. Spending time with my family and friends and definitely going on holiday.

 

If you had to drink one beverage for the rest of your life, what would it be?

Hmmmm.. This is a hard one. Are we talking alcoholic or not haha! Alcoholic would have to be Honey Bee Brandy from India and if not alcoholic I would actually say water!

 

If you had to invite three people to dinner, who would they be?

This is a hard one; I’ll have to choose four haha!!

1 – Steven Gerrard

2 – Layton Giordani

3 – Kevin Hart

4 – My Uncle, who sadly passed away when I was around 7.

 

Finally, why would you recommend a business to get in touch with you and Watt Utilities for their utility contracts?

We always do our best to find the customer the right contract which is best for them and gain a good relationship with our customers and listen to their individual needs. We are also a reminder service for existing customers for when they enter the renewal window.

If you would like to speak to Jenna or one of our advisors today, please call 0843 903 3201 or email hello@watt.co.uk


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Electricity, Gas, Hub, Internet, Phone, Water