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COVID Pub Reopening: The Unsung Role of the Water Industry

The trade body Water UK is working alongside the British Beer & Pub Association to remind landlords to contact their respective water wholesalers regarding the disposal of waste beer.

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Rishi Sunak Set to Announce £5,000 Green Homes Vouchers

Thousands of homeowners are set to receive home improvement vouchers worth as much as £5,000 as part of Chancellor Rishi Sunak’s plans to push for greener homes and cheaper energy bills.

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Customer Service Woes with Npower—It’s Been a Problem for a Decade

There seems to be an overflowing basket of complaints about Npower, with some recurring or persisting for years but still meeting the same resolution (or lack thereof).
The Big Six energy supplier has been the subject of constant condemnation and dissatisfaction from consumers and industry authorities alike.

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Ofcom to Support People Struggling to Pay Telecoms Bills Due to COVID-19

The COVID-19 pandemic caused cascading issues that are currently burdening a significant amount of people in the UK.  However, the government is doing all in its power to help those who need assistance, especially the most vulnerable population.

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Major Water Suppliers in Revolt Over Ofwat 2019 Price Review Determinations

Several water companies in the UK have referred industry regulator Ofwat to the Competition and Markets Authority or CMA over the five-year financial plan that enables stricter price control for the sector.
The final determination, known as PR19, was the subject of frustration for many water firms,

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Twitter Shows the Sad State of E.ON UK’s Customer Service During Lockdown

E.ON has received a lot of complaints over the years, and its Twitter page has seen quite a few angry customers. With the accessibility of this social media platform, consumers have aired their grievances regarding the company, hoping to resolve the issues as soon as possible.

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