The switching process – A step-by-step guide

Step 1

To request a quote you can visit our website or call us directly on 0843 9033201. Once we have received your request a member of the Watt team will contact you – via your preferred method of contact – to collect and confirm information which is essential in order for us to source rates that are relevant for your business’s needs. This information will include;

  • Current supplier
  • Contract end date
  • Preferred contact term
  • Estimated annual consumption (this is how much energy you consume, and can be found on your recent utility bill)
  • How many sites and meters your company has
  • What type of meter you have

The easiest way for you to obtain and provide us with the correct information is to have a recent utility bill, your company’s information and bank details to hand when requesting a quote. We will need your bank details in order to set up a direct debit.

Step 2

Once we have all the information we need we will go away and conduct a full energy market comparison to source and provide you with the most competitive rates for your business.

Step 3

If you are happy to proceed with the renewal or switch, we will need you to complete a Letter of Authority (LOA). A LOA is a quick and easy way for you to authorise us to work on your behalf in regards to your energy supply arrangements.


An LOA also allows us – with your permission – to terminate your current energy contract, which will help to ensure a smooth transition. You can access our online LOA here.

Step 4

The next step in the process is to complete a contact agreement, which can be done with either a verbal recording or a Docusign – this can be sent to you via email. The agreement will then be audited before it is submitted to the supplier, to ensure that it is compliant with the supplier’s terms and conditions.

Step 5

Once the supplier has completed all of their checks and accepted the agreement you will receive a welcome pack, which will include all of the relevant information regarding your energy supply and contract.

Step 6

Your energy supply will be transferred on your agreed live date.


We will contact you again when you are due for renewal. This will give you enough time to negotiate an alternative energy contract before your current one ends, which will prevent you from paying, far more expensive, out-of-contract rates.


If you are interested in switching or renewing your business energy contract today, click here!